Cost Cutting Controls - Telecommunications Billing Audit - Telephone Call Accounting - Audits

First, since our Audit services are on a contingency basis, this will cost you nothing, unless we find a way to save you money. Typical savings can range from 10 to 25% for a company with $25K to $100K in monthly Telecommunications and wireless costs. Could you use an extra $50K in your budget? We review your bills, verify services used, find areas were you are overpaying and negotiate lower Communications service rates to save you money. Paradise Communications offers Billing Audit Services which work with your Telecommunications and Finance Departments to analyze and review existing Telecommunications services & expenses in order to assure that the invoices and bills received from your various telecommunications providers are accurate.

Audits of your telecommunications services and equipment should be conducted at least once a year to ensure proper billing and assure that you are utilizing all of the services which you are paying for, to negotiate new contracts providing reductions in telecommunications costs. Unlike many firms who just look at your bills, we provide onsite audit and analysis of the actual equipment and services in use, along with a complete review and analysis of the bills.

The most common telecommunications mistake made by businesses today is to pay billing for telecommunications services no longer used, or using calling cards with high per minute rates. It is not uncommon for an audit to find that a company is paying for a number of services not presently in use, including voice & data services (analog, digital including costly T1 & Frame Relay) along with Cellular & wireless services & equipment which they are no longer using or have had disconnected some time ago but are still being billed and services moved from one location to another and now you get double billed. We find these errors, stop the billings, and negotiate better rates to provide significant savings to your bottom line.

Paradise Communications will perform a complete Inventory & Audit of your current services, including circuits & equipment for billing confirmation or inventory control to give you a better handle on expenses and allow the Telecommunications department to better utilize resources which are available. With the recent change in demand for service, staff reductions, relocations and change is business style, it is easy to overlook the areas were charges can be eliminated or reduced without affecting service levels.

Paradise Communications Audit Services include reconciliation of inventory with billing records as well as negotiation with vendors for the refund of over billed fees. The results of a telecommunications audit allows you to plan your telecom budget appropriately, make cases for newer technology based on savings projections and ensure that your are receiving the best value for your dollar.

Paradise Communications offers senior business analyst with the expertise and telecommunications knowledge you need to develop the most cost effective strategy to utilize these new resources for the best possible solutions to provide state of the art technology to your staff and clients. We recognize that commercial telecommunications customers need professional assistance as technology becomes ever more complex and deregulation brings a confusing array of equipment, plans and rates. Our consultants and partners have extensive work experience in telecom and general management in diverse industries. We will handle all aspects of new equipment selection, select qualified equipment and carrier solutions from a number of vendors, develop a request for proposal, evaluate responses, negotiate prices, present our recommendations and provide Implementation and Project Management for the solution you select.

One of the key services which we can provide is to trace and document existing services, unlike many organizations that only look at the numbers, our technicians & consultants dig in the communications rooms, to find out what’s really installed, detail and label all of the circuits & document everything so that your staff know what’s there. This allows us to provide through documentation of the circuits & equipment you have installed. This provides us with a clear understanding of what you are working with and is the foundation of any recommendation we will make. The result is that you know what you have and can utilize it to the fullest, eliminate cost for all those circuits which are no longer in use, and put together a plan for your actual communications needs & costs.

Over the last few years, we’ve seen an incredible change in the technology and Telecommunications marketplace. Carriers have spent vast amounts of money to build and deploy fiber networks that span our country and reach around the world. The latest in Wireless technology has led to the deployment of new communications and network tools we carry with us everyday. Along with these technology changes, the costs for services have changed dramatically.

Most companies have worked long and hard in the past to obtain lower and lower rates for voice communications services. However, today we find more and more of the traffic and bandwidth requirements for data traffic than voice. The cost of our network services and especially the cost for the new data and wireless communications services are growing at a much faster rate than the cost of basic telephone services, which have been on the decline for some time.

With the advent of low cost cellular phones, the Palm, Blackberry and other wireless devices, many individuals will buy them outright and submit expenses to their department, which bypasses most tracking and cost control systems. One area that many companies have let get out of hand is the cost of Cellular phones and wireless services. Often, the employee buys the phone & submits it as an expense item which may not even pass through the Telecommunication’s department for tracking. The cost of these individual plans does not even provide the discounts that the corporation has spent so much time reviewing & negotiating. Is it time you get a handle on what services you are using and were reductions can be made without downgrading service levels for your users?

With today’s focus on bottom-line profits, it is imperative that these costs be identified and controlled to avoid costly expenses that have direct impact on the company’s profits. Even if your company has negotiated for discounts, typically they are not applied if your employees have setup individual plans. We can work with the vendors to develop and provide corporate plans that will best meet your needs and work with the individuals to see that they are covered under your plan. Remember a long distance on your home or office phone may only cost 5 Cents a minute, but a long distance call on the wrong cellular plan may cost well over 50 cents a minute. That’s a big difference in anybody’s bottom-line!